Shipping Policy

Shipping Policy

Thank you for shopping with X-TEAM. We are committed to delivering your orders quickly and safely. Please review our shipping terms below.

Shipping Time

  • We normally ship within 7 business days after the order is placed.
  • Some products may require up to 15 business days for processing due to customization or stock availability.

Shipping Carriers

We use trusted logistics partners including China Post, 4PX Express, and others for global delivery.

Custom Shipping Requests

If you prefer a specific shipping method, please contact our support team at x-team@hobbylong.com before placing your order, and we will do our best to accommodate your request.

Shipping Origin

All orders are shipped from our warehouse located in Dongguan, Guangdong Province, China.

Contact Information

If you have any questions regarding your shipment, please contact:

  • Name: Mr. Qicai Shi
  • Email: x-team@hobbylong.com
  • Phone: +86 173 2848 5126